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Table of Contents
- Casinomeister's Verdict
- From the Desk of Max Drayman
- Casinomeister Awards
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Videoslots Casino Bonuses and Promotions
- Banking & Payment Methods
- Responsible Gambling
- Customer Support at Videoslots
- Videoslots Casino Experience and Features
- Brand games
- About the Videoslots Team and History
- Complaints and Track Record
- Related News
Videoslots Casino Review
One of the worldâs leading online casinos â and one of our TOP picks
Casinomeister's Verdict
Videoslots Casino is among the most trusted names in the iGaming world, and itâs easily one of the best online casinos in the market today.
Theyâre primarily known for their jaw-dropping game library and great bonus offers. Theyâve also received a number of Casinomeister awards over the years, including the Best Casino of the Decade 2010-2019. They hold licenses in several strong jurisdictions, including the UK, Malta, Ontario, Denmark, and Sweden.
The biggest caveat has to be the fact not all games are set at the highest RTP, but thatâs about it. Apart from that, some players may feel the design is outdated, though we find it nostalgic and charming.
Minor drawbacks aside, we strongly recommend Videoslots, as they excel where it counts. Theyâve been Accredited at Casinomeister for over a decade, and we donât see that changing any time soon.
9,200+ Videoslots games
From the Desk of Max Drayman
Whatever else you want to say about Videoslots (aka VS), they are a genuine phenomenon in the online gaming scene.
Founded by a former affiliate, VS has been incredibly successful, relentlessly innovative, driven like a military operation, very professional and, every now and then, a real PITA. Of course Iâm only speaking from a player complaints point of view because thatâs what I do. The issue Iâve had with VS is that the owner/CEO guy hasnât been shy about the fact that these days heâs not a big fan of affiliates. Sometimes it seems that he lumps us into that category â unfairly I would say because we do so much more for the online gaming community than your average affiliate â and as such our ability to effectively pursue player issues with VS has not been without its rocky periods over the years.
These days we seem to have a reasonably healthy working relationship and for that I am grateful. VS gets few complaints and those that do arise â either via the PAB process or on the forums â are usually promptly dealt with.
They also have a uniquely significant presence on our forums which means that players wonât grow old waiting for a response to any other issues or questions they may have. You may not always like what they have to say but at least youâll know the answer soon enough.
Casinomeister Awards
Pros
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Stunning game library with almost 10,000 titles
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Useful search and filtering options
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Engaging bonuses and tournaments
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Superb responsible gambling tools
Cons
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Some subpar RTP
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Dated design
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First look
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First look
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Videoslots Casino Bonuses and Promotions
When it comes to casino bonuses, Videoslots favors quality over quantity. The welcome offer has great terms with only a 35x wagering requirement and most of the ongoing offers take the form of competitions.
For example, youâll find promotions such as Clash of Spins, Battle of Slots, and the Wheel of Jackpots â you play, earn points, and win everything from free spins to bonus cash and huge jackpots.
We find the terms to be quite fair and transparent, they even go out of their way to explain what RTP is in some of these promos. Still, be sure to always read the bonus terms before claiming any offers â theyâre prone to change and there can always be dealbreakers in the fine print.
Banking & Payment Methods
Videoslots supports an impressive selection of payment methods. It includes debit cards and bank transfers, but also several e-wallets (including PayPal, Skrill, Neteller, and MuchBetter), prepaid vouchers (PaysafeCard and Neosurf) and other digital deposit methods like Trustly and Klarna.
That said, Videoslots has both quality and variety covered on this front, but remember that the selection may be different depending on your location. Moreover, cryptocurrencies arenât supported, so youâll have to check out a crypto casino if this is your preferred payment method.
Withdrawals are quite fast, with e-wallet withdrawals normally processed within an hour. As usual, debit cards and bank transfers may take a few days, but thatâs nothing new. What we really liked, though, is that there are no daily, weekly, or monthly withdrawal limits for any jurisdiction, not just the UK. Big thumbs up for that.
Finally, we should note Videoslots has a strict KYC policy that all players must go through. Youâll need to provide personal ID, a proof of address, and a source of funds if your lifetime transactions surpass âŹ2000. As always â we recommend you verify your account before making a deposit, and be sure to check the exact process for your jurisdiction, as there are some differences.
Average Based on 23 real users
Responsible Gambling
The reminder to play responsibly is prominently featured at the top of the site, instead of being tucked away in the footer, and that leaves an excellent first impression
When you access the casinoâs responsible gaming page, youâll find a short-and-sweet learning resource â there are some good tips on how to maintain control, links to support organizations, a quick look at the siteâs responsible gambling tools, and an explanation on GAMSTOP for UK players.
The responsible gambling tools include everything you could hope for:
- Self-exclusion,
- Short-term cool-off,
- Financial limits (wager, deposit, and loss), and
- Maximum bet limit.
It doesnât get much better than this, all things considered, and Videoslots should be a role model for other casinos on how responsible gambling should be handled.
Customer Support at Videoslots
Videoslots support can be reached with email, live chat, or phone. The phone support is a bit weird in that you donât get a number to call, you instead have to leave your contact details and wait for the casino to call you back â it took a whole 5 days in our case, which is hardly ideal for a support channel that people prefer for its speed and directness.
As is often the case, the live chat is the fastest way to get in touch with agents. The chat opens up with a chatbot that may or may not have the answers you need. If it doesnât, it will require you to manually input a bunch of information thatâs not necessarily even relevant to your case before connecting you to a human.
Fortunately, itâs mostly a smooth ride from there onward. Videoslots support agents were always responsive instantly after the bot patched us through, and we always got accurate information â even if some are, ironically, a bit robotic with their responses. Overall, we were satisfied with the support we received, though the chatbot seems like it just adds extra hassle.
Videoslots Casino Experience and Features
Videoslotsâ design looks like it was created in 2011 and hasnât been updated since â because it hasnât, for the most part. Some players may find it clunky, though we only find it charming and nostalgic.
On the practical side of things, Videoslots fares great: lots of categories for casino games and useful search filters, including volatility. Itâs also possible to have a quick overview of games you recently played, as well as your favorite titles. The only downside is the dated and somewhat cluttered layout can give newer players trouble, especially those who are used to the cleaner and more streamlined design thatâs become a standard with online casinos today.
On that note, Videoslots isnât a great mobile casino, as thereâs no dedicated mobile app and there are no UI adjustments on the mobile version of the site. As such, itâs horribly cluttered and difficult to navigate. With some effort, it can still be usable, but itâs far from an ideal mobile gambling experience.
Brand games
Videoslots Casino Game Providers
With over 180 providers, Videoslots offers some of the greatest game variety in the market today. Youâll find all of the industry-leading names, as well as many smaller brands you donât see every day.
Itâs easy to get the impression things could get overwhelming really quickly with so many options, though the search functionality and layout make it easy to browse games by provider and a bunch of useful categories.
Videoslots Slots
The lionâs share of Videoslotsâ game library consists of â you guessed it â slots. There are thousands of games on offer, and the casino lets you view and filter them based on both provider and category.
Thereâs almost 100 categories to choose from. While many are redundant, thereâs plenty of useful factors to filter games by, including features (e.g., feature buy, re-spins, different types of table games, etc.) and themes, in case you care about the vibe more than the mechanics.
On top of this, thereâs a useful feature thatâs easy to miss in the top bar of the lobby: Game Payouts. Here, you can find both the theoretical and actual RTP for all the games on the site, and thatâs not something you see often.
Live Casino
Thereâs well over 100 live dealer games to choose from at Videoslots, including all popular live casino titles: roulette, blackjack, baccarat, dice games, and game shows. Youâll find games from three leading providers: Evolution, Pragmatic Play Live, and Playtech. While the selection isnât as broad as with other types of casino games, Videoslots should still have everyone covered with top-quality titles from established studios.
About the Videoslots Team and History
Videoslots Limited entered the iGaming scene in 2011, and Videoslots was the first casino in their portfolio. Since then, theyâve also launched two more brands: Mr Vegas in 2020 and Mega Riches in 2024, both following Videoslotsâ familiar template.
The licensing is also exceptionally good, as Videoslots holds licenses from several top jurisdictions:
- UK Gambling Commission,
- Malta Gaming Authority,
- iGaming Ontario,
- Swedish Gambling Authority, and
- Danish Gambling Authority.
If that isnât assurance enough, Videoslots has maintained a steadfast reputation for well over a decade now, and theyâve been the recipient of many Casinomeister Awards over the years. More importantly, theyâve been an Accredited casino at Casinomeister since 2014, meaning theyâve been vetted by our community and maintained high standards for over a decade.
Complaints and Track Record
Being an Accredited casino, you can rest assured that Videoslots takes a conscientious and professional approach to player complaints. Weâve had a number of issues raised through our PAB service, and all have been handled appropriately in a manner we expect from our top-rated casinos.
That said, if you run into an issue, you can voice your concerns in the forum or submit a complaint, and weâre sure weâll be able to get to the bottom of things sooner rather than later.
Want to learn more about how we review and rate casinos? Check out the Casinomeister rating system for more insights.
Filip is a seasoned writer and editor with over 8 years of experience working in a wide variety of niches, primarily in iGaming, gaming, and SaaS. He mainly plays blackjack and slots, with a soft spot for Spinomenal and Playân GO. Apart from that, he enjoys grand strategy games, a good cup of coffee, and is an avid consumer of all genres of fiction, film, and music.
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